Privacy Policy
Last Updated: February 2026
1. Introduction
The Salon ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location.
- Profile Data: Your username and password, purchases or orders made by you, preferences, feedback and survey responses.
- Health Data: Information regarding allergies or patch tests required for safety during treatments.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To manage your appointments and provide our services.
- To manage our relationship with you (e.g., notifying you about changes to our terms or privacy policy).
- To send you marketing communications (if you have opted in).
- To comply with a legal or regulatory obligation (e.g., patch test records).
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Your Legal Rights (GDPR)
Under the data protection laws of the United Kingdom, you have rights including:
- Your right of access: You have the right to ask us for copies of your personal information.
- Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
- Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
If you wish to exercise any of the rights set out above, please contact us at privacy@thesalon.london.